Bytemarks

When we first reported on the State’s Task Force on Reinventing Government, I was a little skeptical as to what would become of it. Do these things end up on someone’s shelf collecting dust or are they the impetus for action? One of the reports findings was the recognized need for a Chief Information Officer for the State system. The following section is directly from the report:

Information Technology Recommendations
(1) Establish a new senior position reporting to the Comptroller to be the State’s Chief Information Officer.
Currently, the head of the Department of Accounting and General Services (DAGS) serves as both the Comptroller and Chief Information Officer (CIO). The Task Force recommends that the two roles be separated into two job positions. The new CIO position should be budgeted at market compensation. The CIO’s responsibilities would include:

• (a) Supervision of the Information and Communications Services Division (ICSD).
• (b) Developing and implementing a three-year statewide Strategic Information Technology Plan (SITP) that would include the consolidation into ICSD of all hardware, operating software, related positions, and budgets for all IT and communications within the Executive Branch of state government and provide service level agreements (SLAs) to those departments.
• (c) Reporting, at least annually, to the Legislature on the SITP’s progress, and submission of a consolidated IT capital budget for the Executive Branch, as well as a report on the performance under all SLAs.
• (d) Formulating a charter and chairing a monthly governance committee, to include all state senior IT CIOs (including Department of Education, University of Hawaii, the Judiciary, Department of Hawaiian Home Lands, and state hospitals), and providing the Legislature with an annual executive summary of projected and achieved budgetary savings, operational synergies, customer service enhancements, state productivity gains, and security improvements generated from the joint collaboration. This governance committee would also be responsible for the development of an annual master state IT budget and vision, as well as standards for IT job classifications; staff training, development, and certification; career path and staff retention goals; customer service and productivity targets; SLA performance targets; customer service survey results; and data management warehousing and disaster recovery planning.

(2) Request that the Legislature explore establishing a dedicated funding source for the CIO position.
Given the monumental task of consolidating all of the State’s separate ICSDs and their associated hardware and operating software and of converting all departmental local area networks (LANs)-so that they can communicate and share data, it is imperative that the State be committed to maintaining the CIO position through a dedicated funding source. A dedicated funding source will ensure the continuation of the position and thereby increase the likelihood of achieving program goals and concomitantly ensuring long-term benefits and cost savings to the
State.

Several articles have appeared about the report. A Business Week article at the end of January was the first to be published. In February this article was written in the Government Technology website. Both referencing the report, speaking to the need for a consolidated approach to information technology in the State system of departments. Each of these were written from a news wire perspective.

Not so in this recent post by John Savageau in his blog Technology Innovation Topics which was also picked up by WebSphere Journal. In it, Savageau brings his own keen eye for technical detail and the experience that comes with building and supporting data centers around the world. I know him from the work he did with Level 3, Pihana (now DR Fortress) and One Wilshire in Los Angeles. The article is a great read and brings attention to the dire need for our State to get serious about Information Technology. We’ve got the bandwidth (although we could always use more). We’ve got the brain power. I see the kind of excellent IT work that goes on in corporations like the one I work at and I am convinced we have the talent here in Hawaii. We just need the vision and commitment to to see this through.

The jury is still out on whether the report will create any real substantive change but it is interesting to watch bills like SB2548 move through the legislature. I will be very interested to see this position get created but more so with who would ultimately fill the role. Hawaii is at a point of critical change. Will we be positioned (in the middle of the Pacific) to have the right infrastructure, like IT and broadband, to compete with the rest of the world? Stay tuned.